Zollani service desk
Find the fix before you find the bill.
From a cracked laptop screen to a business network that keeps dropping, start with the problem. We will help you identify the right service, the right next step, and the right technician.
01
Describe the issue
02
Choose a service
03
Book a technician
Diagnostic first
Clear answers before costly parts.
Service finder
What needs attention?
Choose the area closest to your issue. You can narrow the list further or open any service for the details.
Laptop Screen Replacement
Original and OEM replacement displays for HP, Dell, Lenovo, Apple MacBook, Asus, and Acer.
Laptop Keyboard Replacement
Individual key and full backlit keyboard replacements for all laptop brands.
Laptop Hinge & Chassis Repair
Structural reinforcement and hinge rebuilds for broken lids and split casings.
Charging Port & DC Jack Repair
USB-C, Thunderbolt, and barrel DC jack micro-soldering and socket repair.
Motherboard Diagnostics & Repair
Component-level micro-soldering, shorted capacitor tracing, and IC chip replacement.
RAM Installation & Upgrade
DDR4 and DDR5 dual-channel memory expansion for laptops and desktops.
SSD / HDD Installation & Upgrade
High-speed NVMe M.2 and SATA SSD upgrades up to 10x faster than traditional spinning drives.
CPU Replacement & Socket Servicing
Processor replacement, bent socket pin recovery, and thermal head upgrades.
Laptop Fan Replacement
OEM thermal fan replacements to stop rattling noises and thermal throttling.
Laptop Battery Replacement
Grade-A certified internal and external batteries with warranty.
Power Supply (PSU) Replacement
80 Plus certified power supply replacements for desktop workstations and gaming rigs.
GPU Installation & Graphics Card Servicing
Dedicated GPU mounting, thermal pad replacement, and video card diagnostics.
Thermal Servicing & Deep Dust Cleaning
Premium thermal paste repaste (Arctic MX-4/Noctua) and heatsink ultrasonic dust clearance.
Windows Installation / Reinstallation
Genuine Windows 10 & 11 clean installations with full driver configurations and updates.
Linux Installation & Dual-Boot Setup
Ubuntu, Fedora, Debian, Kali Linux, or Linux Mint for developers, students, and servers.
Operating System Upgrades
Safe Windows 10 to 11 or macOS upgrades preserving all user files and configurations.
Driver Troubleshooting & Configuration
Resolution of audio, WiFi, Bluetooth, and graphic card driver conflicts.
Software & Productivity Tool Installation
Microsoft 365, design software, CAD tools, accounting packages, and developer IDEs.
Blue Screen of Death (BSOD) Repair
Kernel dump analysis to isolate bad drivers, memory faults, and system conflicts.
System Crash & Freeze Troubleshooting
Root cause diagnosis for unexplained application freezes and lock-ups.
Boot Failure & UEFI Recovery
Repair corrupted BCD, missing EFI partitions, and 'No Bootable Device' errors.
System Optimization & Performance Tuning
Deep cleaning of startup items, registry bloat, background services, and temp files.
Virus & Malware Removal
Deep offline scrubbing of trojans, keyloggers, worms, and hidden rootkits.
Spyware & Keylogger Eradication
Detection and termination of unauthorized monitoring software and credential sniffers.
Ransomware Cleanup & Isolation
Eradicate ransomware payloads, assess shadow copies, and secure unencrypted files.
Antivirus Installation & Configuration
Enterprise and consumer endpoint protection setup with real-time web shield.
System Security Hardening
OS baseline lockdown, disabling insecure protocols, and enabling BitLocker / LUKS.
Browser Hijack & Adware Removal
Clean forced search engine redirects, malicious extensions, and intrusive tab injection.
Damaged Drive Data Recovery
Recovery from dropped external hard drives, clicking heads, and unallocated drives.
Deleted File & Formatted Partition Recovery
Rescue files lost after accidental Shift+Delete, emptied recycle bin, or disk formatting.
Hard Drive & SSD Cloning
1-to-1 exact disk cloning replicating operating system, programs, and settings without reinstalling.
Operating System Migration (HDD to SSD)
Seamless migration of boot sectors and Windows/macOS to ultra-fast NVMe storage.
Automated Backup Setup & Recovery
3-2-1 backup strategy implementation: local NAS storage + encrypted cloud backup.
Computer-to-Computer Data Transfer
Move entire profiles, browser bookmarks, Outlook PST archives, and documents to a new PC.
Router Configuration & Security
MikroTik, TP-Link, Ubiquiti UniFi, and Cisco router setup with VLANs and firewall rules.
WiFi Dead-Zone & Signal Troubleshooting
Mesh WiFi, wireless access points, and signal repeaters across multi-story buildings.
Office & Home Structured Cabling
Cat6/Cat6A patch panel termination, server rack wiring, trunking, and RJ45 wall plates.
Network Printer & Scanner Deployment
Shared network printing and scan-to-folder / scan-to-email for office teams.
Internet & ISP Connectivity Troubleshooting
Diagnose DNS, DHCP, MTU, gateway issues, and liaise with Safaricom / Zuku / Jamii.
Monthly Managed IT Support Contracts (SLA)
Dedicated IT support partner offering predictable monthly retainers, fast response, and preventative maintenance.
Complete Office IT Setup & Rollout
Procurement, deployment, imaging, and configuration for new branches or office relocations.
Printer Setup & Fleet Maintenance
Scheduled preventative servicing, toner management, and network driver maintenance.
Enterprise Data Backup & Disaster Recovery
Automated on-premise NAS and cloud backup architecture ensuring zero critical business data loss.
IT Infrastructure Consultation & Audit
Independent technology assessment, security review, and equipment lifecycle roadmap.
Custom Software & Web Application Development
Tailored web applications, internal tools, and database systems built for your exact workflow.
New Computer Setup & Out-of-Box Prep
Unboxing, Windows setup, bloatware removal, driver updates, and data transfer from old device.
Software Installation Packages
Essential software suites for students, graphic designers, accountants, and engineers.
Business Email Setup (Google Workspace / Outlook)
Custom domain email configuration (@yourcompany.co.ke) on laptops, iPhones, and Android.
Printer & Scanner Physical Installation
Unboxing, ink/toner priming, USB and wireless driver setup, calibration, and test prints.
Smart Device & Office IoT Integration
Smart TVs, Chromecast, Apple TV, smart biometric time attendance, and surveillance cameras.
High-Speed SSD Storage Upgrades
Swap traditional sluggish mechanical drives for Kingston, Crucial, or Samsung solid-state drives.
RAM Memory Expansion
Upgrade to 16GB, 32GB, or 64GB DDR4 / DDR5 for smooth multitasking and software development.
GPU & Graphics Card Upgrades
Desktop GPU upgrades for gaming, 3D rendering, machine learning, and CAD design.
Laptop Comprehensive Performance Overhaul
Bundle: SSD upgrade + RAM upgrade + thermal repaste + clean OS installation.
Custom PC Builds (Gaming & Workstations)
Custom-built desktop towers tailored to your budget for gaming, video editing, architecture, and AI.
Home Computer & Electronics Repair
Convenient doorstep repair for desktops, family laptops, home WiFi, and smart appliances.
Office IT Support On-Site Visits
Scheduled or on-call on-site visits for workstation troubleshooting, network repairs, and server maintenance.
Emergency IT Rapid Response
Priority dispatch for server failures, ransomware attacks, and critical hardware crashes.
Still not sure?
Send us the symptoms. We will help you find the right service.
You do not need to know the technical name of the fault. Tell us what the device is doing, and our team will guide you from there.